A pilot, in three phases
A demonstration, one room, then a floor. Each phase has a clear readiness gate. Timings below are targets, agreed with the property before work begins.
First, a demonstration
See the room answer a question, show a menu or map, update a request and switch language. Then see it settle back into silence.
The demonstration uses sample property content. A pilot begins with your own hours, menus, prices, policies and photographs. An answer that is missing stays missing; LIMI offers the front desk.
One real room, then a floor, then the property
One real room for 2 to 3 weeks
Phase 1. Not in front of a paying guest until the security gate is clear. Every item on the security page's "before a real guest" list holds first, and we do not skip that to hit a date.
Load your property content, arrange supervised hosting, backups and monitoring, and agree consent, retention and guest disclosures in writing. Then run one suite daily.
Readiness gate: a guest completes a stay and your operations team can account for every request.
Phase 1A floor for 3 to 4 more weeks
Expand room provisioning, check-in and check-out handling, and monitoring. The aim is for front-desk staff to bind each television to its room without an engineer.
Target: 20 rooms live for two weeks without engineering intervention.
Phase 2Then the whole property
Phase 3Hand over content updates, monitoring and escalation to your operations team. Review what guests asked for, what LIMI could answer and where a person was needed.
What we need from you
- Your property content: hours, policies, prices, menus and photographs.
- One named room and its floor plan.
- Network. A VLAN the televisions and the relay share, without client isolation between them.
- A policy owner for consent, retention and the disclosure wording.
- An operations contact who will use the inbox and judge the pilot with us.
What it costs
Selected properties get a pilot at no cost, subject to scope, diligence and a written agreement. Pilot scope, responsibilities and any later pricing must be agreed with the property before work begins.
What the pilot must establish
The demonstration verifies individual interactions. Reliability across a floor, endurance over months and the effect on hotel operations still need to be measured in a pilot. Phase targets are not results already achieved.